In 2021, 68% of consumers confirmed that providing fast shipping would make them place an online order. Of this 68%, 36% ordered online for same-day delivery from a web-only merchant in the first half of the year. With these figures, one can see why express delivery is important for a successful e-commerce business.

An Oxford Economics survey reports that express delivery services directly contribute $80 billion to the world GDP as of 2008. As expected, this value increased significantly over the last decade. In 2020, a survey by Top Agency reported that 73% of those interviewed shopped online more in 2020 than they did in previous years. Of the 73%, 88% will continue shopping online after 2020.